Thursday, October 02, 2003

Sorry boss. I dropped the satellite.

Well, we all have bad days at work. Go to this link to see a really bad day at work!

Interestingly enough, one of the photos shows the satellite resting against a bookcase, presumably filled with the procedure manuals that tell you to (1) document when you remove bolts, and (2) check to make sure the bolts are present before you flip the satellite.

I'm curious as to what you do with an employee who drops a hundred million dollar satellite on the floor? Yes, he probably won't make that mistake again, but he shouldn't have made it in the first place.

There is an interesting fact about risk management behavior. Risks tend to fall into 4 categories, centering on (1) likelihood of occurence and (2) impact. A L/L risk we quite rightly tend to ignore. A H/H or H/L we take steps to mitigate. But the L/H always sneaks up on us. It probably won't happen, but it is does it will be catastrophic, so lets ignore the risk because it probably won't happen.

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