Making it easy to hate Microsoft

Microsoft has some products available for download for people who have purchased "Genuine Microsoft Advantage" products (i.e. those who did not pirate Windows XP). I am trying to install PhotoStory 3.0. Unfortunately my PC (purchased from Dell with XP pre-installed) is giving me activation errors so the software won't install. Both Dell and Microsoft want to charge me for support. So much for offering me a bonus for purchasing XP!